Returns & Replacements

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, contact our Support Staff at info.cutegirlshop.com within 30 days of delivery.

Please do not send your purchase back to the manufacturer.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info.cutegirlshop.com and send your item to:

Kingdom of Saudi Arabia – Riyadh (11437) – Street 6. Phone No.: +966500231047

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return

 Note:

-Return products will be in 4 days but replacements will take a week, but some countries take 49 days.  According  to customs  conditions and the conditions of each country.

-But provided that the product is not opened and it is not 4 days after the product reaches the customer and the replacement is what is in the products related to the clothes used and make-up….

Collecting personally identifiable information

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For example, we ask visitors who have subscribed to a blog on https://www.cutegirlshop.com  provide a username and email address.